You’ve booked your pickup, left your bag on the porch, and our driver has just taken it away. But what happens next? At Tommy Suds, each load of laundry goes through a careful process designed to protect your clothes, save resources, and deliver that fresh, clean feeling every time.
Step 1: Arrival and Check-In
When your order arrives at our facility in London, Ontario, we start by weighing and tagging each bag. Every order is processed separately to ensure nothing ever gets mixed up. Your preferences—such as detergent type, water temperature, and folding style—are all noted and followed carefully. From there, everything is sorted by color, fabric type, and washing needs before it enters the wash cycle.
Step 2: A Thoughtful Wash
We believe in cleaning clothes the right way, not just the fast way. Our team uses high-performance, eco-friendly detergents that remove stains effectively while being gentle on fabrics and skin. Our machines are set to precise water and detergent levels, ensuring that every load is cleaned thoroughly and responsibly. Whether it’s your favorite sweater or a bulky comforter, each item gets the attention it deserves.
Step 3: Drying with Care
Drying is where a lot of laundry quality is won or lost. We never over-dry or use unnecessary heat. Each load is monitored and timed to protect color, texture, and fit. Larger items like jackets and duvets go through a specific drying process that keeps their shape and softness intact.
Step 4: The Finishing Touches
Once everything is clean and dry, the folding begins. Our team takes pride in how your laundry looks when it’s returned—neatly folded, organized, and ready to be put away. Each item is inspected before packaging to make sure it’s spotless and fresh. For customers who request hang-drying or special handling, we take those steps here too.
Step 5: Delivery Back to You
When everything’s ready, your order is carefully packed into our Tommy Suds bags and loaded for delivery. Our drivers make sure each package is handled with care from start to finish. When it arrives back at your door, your clothes are clean, soft, and ready to wear—without you ever having to lift a finger.
Why We Care So Much
Laundry is a personal task. It’s something you trust us with, and we don’t take that lightly. Every part of our process is built around quality, reliability, and sustainability. We use products and equipment that are better for your clothes and better for the environment, and we work hard to make sure your laundry experience feels effortless.
From pickup to delivery, our goal is to make laundry one less thing you have to think about. If you’d like to see how simple it can be, schedule your first pickup with Tommy Suds today and let us handle the rest. Book your laundry service here.
